Inside The Museum: Rules Exhibits & Emotions
After you complete the security checkpoint, you can either walk upstairs to the Museum Cafe to grab a bite to eat or head downstairs into the museum. If you elect to start with the museum, youll also be presented with the choice to participate in a free audio tour lead by a museum staff member or docent.
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This post is about the National September 11th Museum , including information on tickets, guided tours, how to get here, and what to expect.
COVID-19 ALERT: Due to the pandemic, the 9/11 Museum will only be open 5 days a week and they will have shorter hours from 10 am – 5 pm daily.
In addition to this, all visitors will be required to wear a mask, remain 6 ft from other visitors at all times, and use hand sanitizer as needed.
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How Many Membership Cards Will I Receive
Members at the “Member” level will receive one personalized membership card. Members at all other tiers will receive up to two personalized membership cards if a second name is provided upon purchase. If purchasing at the Member Premium level or higher, each cardholder can bring one guest for free every visit without needing to provide a guest-pass voucher.
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Can Guests Of Members Use The Express Member Entry And Ticket Window
Additional guests may purchase tickets at the membership window and use the membership line if they are accompanied by a member. Only guests of Benefactor Circle members using complimentary anytime tickets may use the express member entry and ticket window without the member being present.
Free Admission Monday Evenings
Free admission will be available for all visitors every Monday from 3:30 pm to 5 pm .
A limited number of advance tickets for these free Mondays will be available online, starting each Monday at 7 am.
A limited number of tickets are available at the box office every Monday on a first-come, first-served basis.
Note: While admission is free, there is an expectation that you donate at least $10 per person. This isn’t required, but you might feel uncomfortable when asked.
Admission to the museum is included for free with the purchase of either the New York Pass, the Explorer Pass, or the CityPass booklet.
Read our post comparing the different tourist attractions passes in NYC.
On Mondays, we run our 9/11 and World Trade Center Tour @ 2 pm , ending just in time to get a good spot on the line for free Monday entry.
Or, visit the museum first and take our 911 Memorial and Brooklyn Bridge Night Tour @7 pm .
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How Do I Reserve Museum Tickets
Reserve your free admission and/or complimentary guest passes to visit the Museum online. Select your membership category and enter your Patron ID, located on the back of your member card or temporary card. For assistance with member reservations, please call the member reservation line at 266-5213.
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About The 9/11 Memorial & Museum
The memorial and museum were dedicated by Barack Obama on May 15, 2014, and opened shortly after.
Leading up to the opening, decision-makers concluded that a memorial should stand in place of the former twin towers rather than rebuilding the World Trade Center exactly as it was before.
A competition to design the memorial in 2003 brought in over 5,000 entries. Architect Michael Arad and landscape architect Peter Walker triumphed with their design called Reflecting Absence.
Architects Davis Brody Bond designed the museum space filled with heartrending artifacts and exhibits to commemorate the events of 9/11.
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Can Guest Pass Vouchers Be Used Without The Member Present
No. Guest pass vouchers may be used only if guests are accompanied by a member. However, we do offer anytime admission passes for Benefactors Circle members at the Visionary level and above. For anytime passes, a member need not be present during the time of visit. For more information about our Benefactors Circle, email us at .
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How To Buy 9/11 Museum Tickets
Buy 9/11 tickets above and select your preferred admission time and date. After ordering the tickets youll receive a digital voucher via email right away. With this voucher, you can enter the museum at the specific date and time of your choice. You can print it or show it on your phone as a mobile ticket. As you already have your ticket, you can skip the ticket line at the museum, which will save you a lot of time! The admission time is set, but you can stay in the museum as long as you like. As you dont need to print out the voucher, you can also order the tickets when youre already in New York. Even the night before you decide to visit the museum! If youre not yet sure about the time of your visit, theres also the option of a flexible admission ticket.
COVID-19 update: Due to the pandemic, theres a limited amount of 9/11 Museum tickets available and they are often sold out days in advance. To visit the museum, make sure to buy your tickets here well before you travel to New York. Tickets can be cancelled free of charge.
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Exhibitions In The 9/11 Museum
Two exhibitions are shown in the 9/11 Museum. The exhibitions demonstrate the story of 9/11 through displays, archives, photos and actual objects. The Historical Exhibition explains the history of September 11th 2001. The exhibition is built in chronological order: it starts with the beginning of the day and finishes with how the day ended.
The Memorial Exhibition commemorates the victims. You can find a Wall of Faces where photos of all the victims are shown. Behind each individual photo, you can find more information about that person. These archives were completed by their relatives.
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More Information On 911 Memorial Museum Nyc
Remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993 and September 11, 2001. Respect this place made sacred through tragic loss.
Recognize the endurance of those who survived, the courage of those who risked their lives to save others, and the compassion of all who supported us in our darkest hours. May the lives remembered, the deeds recognized, and the spirit reawakened be eternal beacons, which reaffirm respect for life, strengthen our resolve to preserve freedom, and inspire an end to hatred, ignorance and intolerance.
Good To Know
- Explore the museum at your own pace.
- It takes an average of 2 hours to experience the entire museum.
- The historical exhibition may not be appropriate for visitors younger than 10 years of age. Parents should use discretion.
- Live talks are available to museum visitors in the auditorium on the L-2 level.
- No re-entry is offered after exiting the building.
- Use of cell phones for talking is prohibited in exhibition spaces and theater.
- 9/11 Memorial HOURS: Daily Sun.- Sat. 7:30 AM 9 PM
- 9/11 Memorial Museum HOURS: Daily
- Sun.- Thu. 9 AM -8 PM
- Fri. & Sat. 9 AM 9 PM
- *The last entry helps to allow visitors the time to fully experience the Museum. An average visit takes about two hours.*
Things To Do In New York City
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There are so many ways to explore the City that Never Sleeps! Take a Hop on hop off double-decker bus tour or enjoy The Ride! for a more theatrical experience. Get a fantastic introduction to the city from the waterfront on a Sightseeing Cruise, see the Statue of Liberty from a Boat Tour or witness New York from a birds eye perspective aboard a Helicopter. Learn more about the United States history when visiting the Intrepid Sea Air & Space Museum or admire modern art at the popular Guggenheim Museum. And don’t forget you can also get great deals on Theatre tickets!
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