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Director Of Visitor Services

Metropolitan Museum of Art at 150 with Sylvia Yount, at the Nantucket Historical Association

We are seeing a talented Director of Visitor Services to be responsible for the management of the JYF Visitor Services programs located at both Jamestown Settlement and the American Revolution Museum at Yorktown. This position is responsible for daily operations and supervising a team of Visitor Services staff engaged in the delivery of a high quality experience for daily visitors and those attending events, programs and exhibitions at the museums. This role organizes the Foundations customer service efforts, seeing that all visitors experience excellent customer service and encounter a welcoming, visitor-centric atmosphere.

What is the Jamestown-Yorktown Foundation?

As an agency of the Commonwealth of Virginia, the Jamestown-Yorktown Foundation is an educational institution that provides through its two history museums an awareness and understanding of the early history, settlement, and development of the United States through the convergence of American Indian, European, and African cultures.

What are the career advancement opportunities?

This position has the opportunity for promotional movement within the Foundation and other agencies within the Commonwealth of Virginia. We believe that long-term career growth is a key aspect of job satisfaction!

The salary for this position is $60,000 $65,000 annually.

Other benefits include:

  • Employee discounts for companies including Verizon, Enterprise, Choice Hotels, and many more!

To Apply


Job Information

Who Is It For

The AMA is open to paid employees, volunteers, freelancers and consultants with at least 12 months experience, either full-time or part-time.You must be afull or concessionarymember of the Museums Association, and can join at the same time as signing up for your AMA.

You will need to reflect on your experience by looking at the AMA competencies and complete a self -review which determines your level of understanding of the sector. This process will help you determine if the AMA is right for you at this stage of your career.

American Association Of Museums

Founded in 1906, the American Association of Museums is dedicated to promoting excellence within the museum community. Through advocacy, professional education, information exchange, accreditation, and guidance on current professional standards of performance, AAM assists museum staff, boards and volunteers across the country to better serve the public.

AAM is the only organization representing the entire scope of museums and professionals and nonpaid staff who work for and with museums. AAM currently represents more than 16,000 members 11,500 individual museum professionals and volunteers, 3,100 institutions, and 1,700 corporate members. Individual members span the range of occupations in museums, including directors, curators, registrars, educators, exhibit designers, public relations officers, development officers, security managers, trustees and volunteers.

Every type of museum is represented by the more than 3,100 institutional members, including art, history, science, military and maritime, and youth museums, as well as aquariums, zoos, botanical gardens, arboretums, historic sites, and science and technology centers.

For more information, visit

Recommended Reading: Top Museums In Los Angeles

Associateship Of The Museums Association

Reflective, collaborative learning to enhance your career

The Associateship of the Museums Association is a professional development award that is beneficial at any stage of your career. It provides a flexible way to become an up-to-date and well-rounded museum professional.

At its heart is professional development that you carry out in your own time, while you work. This development is recorded and contributes to your AMA along with a project and assessment.

You are supported all the way by a mentor, support groups and much more. It takes three years to complete . At the end of this time you will be assessed by trained sector colleagues who will review your AMA to a recognised standard.

Find Your Next Career

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Each week, we receive job postings from member organizations and beyond. Search our job board by keyword, location and more.

How to post a job

Step 1: Submit a Job: Submit open positions to AMM via our online form. Include salary information in the body of your listing.

Step 2: Review and Payment: Following review, we will publish approved listings or contact you about preferred method of payment for listing fees . Reminder: AMM member institutions and companies receive complimentary, unlimited listings each year. If you are not a member of AMM, be sure to include your email address in the designated field or body of your listing or contact us to process payment.

Step 3: Publish: After payment or membership confirmation, we will publish your listing and promote available jobs weekly on social media.

All job listings on the AMM Job Board must include numerical salary or wage information.

This is one of many steps that AMM is taking in support of field-wide efforts to improve diversity, equity, access and inclusion in museums. We believe that pay transparency at the onset of the hiring process may help to ensure both a positive candidate experience and the best use of hiring managers and candidates time. We appreciate your support of efforts to encourage transparent hiring practices in our field.

Also Check: Metropolitan Museum Of Art Military Discount

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