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911 Memorial Museum Hours Of Operation

About The 911 Memorial In New York

National September 11 Memorial Museum Dedication Ceremony

I was in New York on September 11, 2001 for that reason alone the National 9/11 Memorial has a special meaning and importance to me. The National 9/11 Memorial honors the almost 3,000 victims of the terrorist attacks on the World Trade Center on September 2001 as well as the bombings of February 1993. The two pools of the National 9/11 Memorial are exactly in the same spot as the Twin Towers once were. They are like two enormous footprints of the former World Trade Center at Ground Zero in New York. Large bronze panels around the pools bear the names of all the victims walking along and reading their names will give you goosebumps. On account of the pools, the memorial is also called Reflecting Absence. The National 9/11 Memorial is truly something humbling and special. The 9/11 Memorial in NYC is the largest memorial dedicated to 9/11.

What To Expect When Visiting 9/11 Museum And Memorial

The 9/11 Museum and Memorial will leave a strong impression on you. This is a museum most people visit in silence, in awe at a part of history most of us remember, yet we still know little about. You will be overwhelmed with sadness and anger at some point.

The 9/11 Museum is not recommended for children below the age of 10. The exhibit may not be best suited for such a young audience. Furthermore, younger kids may end up getting bored in a place that is so quiet. If you are set on visiting, you may want to find a babysitter to take care of your children while youre at the museum.

Finally, continue reading to discover how to get 9/11 Museum tickets.

Arrangement Of The Victims’ Names

The names of 2,983 victims are inscribed on 152 bronze parapets on the memorial pools: 2,977 killed in the September 11 attacks and six killed in the 1993 World Trade Center bombing. The names are arranged according to an algorithm, creating “meaningful adjacencies” based on relationshipsproximity at the time of the attacks, company or organization affiliations and in response to about 1,200 requests from family members. Software by Local Projects implemented the arrangement. All names are stylized with Optima typeface for a “balanced appearance”

The names of the employees and visitors in the North Tower , the passengers and crew of American Airlines Flight 11 , and the employees and a visitor of the 1993 World Trade Center bombing are around the perimeter of the North Pool. The names of the employees and visitors in the South Tower , the passengers and crew of United Airlines Flight 175 , the employees, visitors, and bystanders in the immediate vicinity of the North and South Towers, the first responders who died during rescue operations, the passengers and crew of United Airlines Flight 93 and American Airlines Flight 77 , and the employees at the Pentagon are around the perimeter of the South Pool. Company names are not included, but company employees and visitors are listed together. Passengers on the four flights are listed under their flight numbers, and first responders with their units.

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How To Reach 9/11 Memorial And Museum

The 9/11 Memorial and Museum is at the One World Trade Centre site in lower Manhattan at 180 Greenwich Street, New York. Get Directions

To enter the 9/11 Memorial you can choose from entrances at one of these intersections

1. Liberty Street and Greenwich Street2. Liberty Street and West Street3. West Street and Fulton Street4. Fulton Street and Greenwich Street

It is best if visitors use public transport to get to the 9/11 Memorial and Museum.

Way N : Take A Guided Tour Of 9/11 Memorial And Museum

September 11 Memorial Museum

Guided tours are the best way to enjoy a place of historical and cultural significance such as the National September 11 Museum. Your tour guide will share important information about what you are seeing, and in the case of 9/11 Museum, most guides have a specific personal connection to the events.

Guided tours are obviously more expensive, but generally worth it.

The guided tours below all include 9/11 Museum tickets and a guided visit to the Memorial.

For a great selection of 9/11 Memorial and Museum tours, click here.

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/11 Memorial Museum Hours Of Operation

First of all, lets clarify that the 911 Memorial & Museum is officially called National September 11 Memorial & Museum however, its commonly referred to as 9/11 Memorial Museum.

9/11 Memorial Hours: The 9/11 Memorial in New York City is open every day from 7.30 AM to 9 PM.

9/11 Museum Hours: The 9/11 Museum is open from 9 AM to 8 PM from Sunday to Thursday, and from 9 AM to 9 PM on Friday and Saturday.

Visiting 9/11 Museum usually takes a couple of hours I recommend not to rush your visit and allow plenty of times for possible queues at the entrance.

New York Pass And Other Passes

Remember! Admission to the 9/11 Museum is included in the main city sightseeing passes: New York CityPass, New York Explorer Pass, The New York Pass, and Sightseeing Pass. If you purchase any of these passes, you will be able to access the museum, although you will miss the depth that a local guide’s commentary will add to your visit.

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Tour Of The Memorial 9/11 Museum And Ground Zero

You can extend your experience at the 9/11 Memorial and Ground Zero with a guided tour of the 9/11 Museum, with a New Yorker guide who will share with you their personal story of the day of the attacks. You will walk through the same points as on the Memorial tour and explore the 9/11 Museum.

Although your guide will not be able to give you a guided tour of the Museum , they will be able to give you all the context you need and comment on the objects and videos that are part of the exhibition.

The National September 11th Memorial Museum

The 9/11 Memorial & Museum

Unlike the Memorial, you must purchase tickets to enter the Museum.

Through interactive technology, archives, narratives, and a collection of artifacts, the Museum recounts the events of 9/11.

To see a preview of what your visit will be like, here is a virtual tour of the museum.

Hours: Daily from 9 am to 8 pm. The last entry time is at 7 pm.

Tickets: Tickets are “timed-entry” meaning you must select a specific date and time when you make your purchase. Tickets can be purchased up to three months in advance.

You can purchase tickets by clicking here.

Several tour companies combine a walking tour of the 9/11 Memorial and Ground Zero with tickets to the 9/11 Museum. Learn more.

TIP: Admission to the museum is included for free with the purchase of either the New York Pass, the Explorer Pass or the CityPass booklet. Read our post comparing the different tourist attractions passes in NYC.


  • $28 Adults

Free Tuesdays

Free admission will be available for all visitors every Tuesday, from 5 pm to 8 pm .

A limited number of advance tickets for these free Tuesdays will be available online, starting two weeks in advance of each Tuesday.

A limited number of tickets are available every Tuesday on a first-come, first-served basis.

Get more detail on this cost-saving opportunity at our post – Free Admission 911 Museum.

Join us for our Tuesday World Trade Center and 911 Memorial Tour from 1 pm till 3 pm, after which you can pick up tickets for free entry.

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What You Need To Know Before Visiting

The memorial itself is free to visit, but tickets are required to enter the museum. Photography is permitted at the memorial, but visitors are asked to respect the space as it is a memorial commemorating the victims of the attacks. There are many mobile apps that can be downloaded to enhance your museum experience, and a Memorial Commemorative Guide can be printed beforehand to use as reference when exploring the memorial.

It’s recommended to buy tickets online and ahead of time. New York CityPASS provides general admission to the museum in a package deal, and is a great option for anyone who wants to visit the city’s other great destinations. Tickets can also be purchased from the 9/11 memorial website up to six months in advance.

Who Are Eligible For Discounts

The 9-11 Memorial and Museum has several different discounts. Perhaps the most important is a discount for veterans considering many served in Afghanistan or Iraq following September 11. Secondly, typical discounts apply for museum tickets and tours for seniors , young adults , students, and youth .

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Visiting The Ground Zero 9/11 Memorial

Visitor passes are no longer required as of May 2014.

  • As of May 2014, the 9-11 Memorial no longer requires a visitor pass or reservation. More:
  • If you are visiting the 9/11 Memorial Museum, a ticket is required.
  • Print your maps in advance telling you the location of names .
  • Allow 1.5 to 2 hours for a complete visit.
  • Be prepared to show your identification and go through a security screening.
  • Plan to spend at least an hour at the Memorial. Even if youre not a “typical tourist,” there is so much to absorb and process.
  • Consider a guided 9-11 Memorial Tour, if you are interested in a personal guided tour or want to combine a 9-11 Memorial visit with other downtown sightseeing options, such as Wall Street and the Statue of Liberty.

Back to Topof Ground Zero Memorial

Guided Tour Of Memorial + One World Observatory

9/11 Memorial &  Museum Marks 19th Anniversary of the ...

Some parents may not want to take their kids younger than ten years to the 9/11 Museum because a certain maturity and understanding are needed to comprehend the events of 11 September.

If you are in New York with young kids, this tour is suitable because you only explore Ground Zero, the Memorial, and the One World Observatory.

Ticket price

Adult ticket : $69Youth ticket : $59Infant ticket : Free entry

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/11 Memorial & Ground Zero

Some people wonder is: Ground Zero is the same thing than the 9/11 memorial? Sort of, but not really. Ground Zero is the physical space where the the Twin Towers were located, and the 9/11 Memorial is what you find today. Thats why sometimes you can hear people refer to the museum as the World Trade Center Memorial Museum, or the Ground Zero Museum they all refer to teh same thing: the 9/11 Memorial and Museum.

The 9/11 Memorial is a tribute to the past, and over 51 million visitors a year here pay their respects to the 2977 people who lost their lives on 9/11 and the people who dies on the attack of and February 26th, 1993.

The 9/11 Memorial is located where the World Trade Center complex used to be before the attacks. The memorial is constituted by a forest of swamp white oak trees with two reflecting pools in the middle, which are located exactly where the two towers stood. On the bronze parapets around the memorial pools, youll find the names of all the victims. A man-made waterfall cascades down the sides of the pools, and it creates a very peaceful sensation that is perfect for some quiet time.

Image by Jin S. Lee

Here youll also find the Survivor Tree, a pear tree that was called this way because it miraculously survived the attacks of 9/11.

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What Is The Difference Between The National 9/11 Memorial And The 9/11 Memorial Museum

The National 9/11 Memorial and the 9/11 Memorial Museum are two different entities. The 9/11 Memorial Museum is on the grounds of the 9/11 Memorial and admission costs approx. $24 unless you own one of the many New York attraction passes that grant you free admission. We have visited it and you can read about our experience here. A new addition to Ground Zero is the 9/11 Memorial Glade, paying tribute to those indirectly affected by 9/11.

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/11 Memorial Museum Tickets

The 9/11 Memorial and the Museum are right next to each other, but whilethe memorial can be accessed free of charge , you need to buy a ticket to access the 9/11 museum in New York .

A limited amount of people can visit the museum at the same time, so all 9/11 Museum tickets, no matter if bought online, at the windows, or as part of a tour, are timed. You need to get to the museum 15 minutes before the time indicated on your ticket. BUY YOUR TICKET HERE

The only exception is on Tuesday evenings, when admission to the museum is free between 5 PM and 8 PM . If youre visiting the city at this time, of course this is a good way to save some money, but you need to plan your visit in advance.

You can try and reserve your 9/11 Museum free tickets online these tickets are sold two weeks in advance starting at 9 AM. Remember that the quantity is limited. If you dont manage to reserve the free tickets for the 9/11 Museum online, you can also try at the ticket windows on the same day you want to visit, where they give away tickets starting at 4 PM. You can only reserve 4 tickets per person.

Visiting The 9/11 Museum With Children

The Slurry Wall at the 9/11 Memorial & Museum

If youre wondering if the 9/11 Museum is appropriate for kids, well thats a totally legit question. The museum recommends the historical part of the exhibition only to children over 10 years old, for the emotional impact that the exhibition can have. I mean, its heavy.

When I visited, there were a few older children . I personally feel like children over 10 can learn a lot from visiting the museum, and youll be fine bringing them, but itd be better if you talked to them about the events of 9/11 before visiting the museum, so it wont be shocking for them. Here youll find some tips from the museum on how to talk to kids about terrorism and 9/11.

If you download the Explore 9/11 app, youll find on there a specific childrens tour, where the events are narrated from another child in very simple and appropriate terms.

The museum also features some activity stations for children, where kids can play and learn from the educators at the same time. Activity stations are offered every Saturday during the school year. They take place in the Museum Education Center from 10 AM to 12:30 PM and 1:30 to 4 PM.

You can also book a 2-hour, kid-friendly workshop where kids will go through the exhibitions and learn in an interactive and non-shocking way about the events of 9/11. This activity is affordable and loved by kids, so a very good choice if youre visiting the museum with children.

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Revealed: The Hunt For Bin Laden

Revealed: The Hunt for Bin Laden takes visitors on the fascinating search of Osama Bin Laden, terrorist organization Al Qaedas leader.

The story begins with efforts to track bin Ladens whereabouts and ascertain his plans before 2001 and concludes with the U.S. Navy SEAL operation on his hideout in Abbottabad, Pakistan.

The Hunt for Bin Laden is a critical and compelling account of how the U.S. intelligence community, military, and federal law enforcement agencies came together after 9/11 to bring one man to justice.

One World Observatory At One World Trade Center

If after having looked back and reflected over the tragic past you want to look forward, head to the Observatory at the One World Trade Center. This building, also known as Freedom Tower, is the symbol of the resilience of New York City, and going up to the One World Observatory is the best way to finish your day honoring and remembering the events of 9/11.

The rooftop parapet of the building is exactly the same height as the original One World Trade Center. From up there , youll enjoy unparalleled views of the city and the skyline. You can also extend your visit and enjoy a meal at the ONE Dine restaurant, or have a coffee at the cafe.

PLEASE NOTE: One World Observatory is open. There are a few safety protocols in place . Theyre recommending visitors to buy their tickets in advance in order to reduce personal contact.

One World Observatory is open from 8 AM to 10 PM in the summer. Hours of operation change throughout the year, you can see them here.

However, the best time to go up the deck at the One World Trade Center if you want to avoid the crowds is between 8 AM and 10 AM.

Tickets for World Trade Center Observatory can be bought on the spot or online. The One World Observatory is one of New Yorks most popular attractions, and lines can be expected.

If youre in a time crunch and want to visit both the memorial with a guide and go up to the One World Observatory, check out this combo ticket as well .

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